Subtenants

Subtenant Admins

Subtenant Admins manages administrator accounts that are scoped to a specific subtenant. They can log in to the main Kiwire admin panel but can only manage data — users, reports, logs — within their assigned subtenant.

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Subtenant Admins — admin accounts scoped to individual sub-organisations.

How Subtenant Admins Differ from Tenant Admins

A regular tenant admin has access to all data within the tenant and can manage global configuration (settings, connectors, portal templates). A subtenant admin is restricted:

  • They can only see WiFi users, portal logs, sessions, and reports belonging to their assigned subtenant.
  • They cannot access system configuration, connectors, portal template editors, or other subtenants.
  • Their role is selected from subtenant roles (defined in Subtenant Roles) — a separate, narrower set of roles from the main tenant roles.

Fields

FieldDescription
name Display name of the subtenant admin.
email Login email address. Used for invitation emails and password resets.
subtenant Which subtenant this admin is assigned to. One admin belongs to exactly one subtenant.
role The subtenant role assigned to this admin (e.g., Subtenant Admin, Subtenant Manager, Subtenant Viewer).
is_active Active/inactive toggle. Inactive subtenant admins are blocked from login immediately.
last_login_at Timestamp of the most recent successful login.

Actions

Create Subtenant Admin

Select the target subtenant, fill in the name, email, and role, then save. An invitation email is automatically sent with a link to set the admin's password. The link is valid for 24 hours.

Edit

Update the admin's name, email, subtenant assignment, or role. Changing the subtenant assignment immediately moves the admin's scope to the new subtenant.

Deactivate

Blocks login immediately. The active flag is enforced on every request, so active sessions are terminated within seconds.

Reset Password

Sends a password reset email to the admin. Valid for 60 minutes.

Login Experience

Subtenant admins log in at the same URL (/admin/login) as regular tenant admins. After login, they see the admin panel with a filtered navigation — only modules they have permission to access and data scoped to their subtenant are visible. The header shows a subtenant badge indicating which sub-organisation they are managing.

Subtenant admin passwords and MFA are managed the same way as regular tenant admin accounts. Enforce MFA applies to subtenant admins if the global Force MFA setting is on.

Required Permissions

view-subtenant-admins · create-subtenant-admins · update-subtenant-admins · delete-subtenant-admins